Click Here for Ticket FAQ
BOX OFFICE: Purchase discounted tickets to two or more of this season’s plays through CTM by Midnight, October 2, 2019, online at ctmtheater.org. All phone support or phone orders must be complete by October 2, 2019 no later than 5pm – at 608.255.2080; Purchase discounted tickets to one play through the Overture Center Box Office by October 2, 2019, online at ctmtheater.org, by phone at 608.258.4141 or in person at 201 State Street. All ticket orders after October 2, 2019 should be placed through the Overture Center Box Office.
SERVICE CHARGES: Tickets purchased through CTM during this limited pre-season offer are subject to a one time online or by phone handling charge, but are free of any other additional fees or charges. Tickets purchased through the Overture Center Box Office, are subject to additional fees and charges for each ticket.
TICKET POLICIES/EXCHANGES: All sales are final; no refunds are available. Purchased tickets are eligible for free exchanges and need to be exchanged through the Overture Center Box Office, not CTM. Please call 608-258-4141 for box office hours. Tickets must be exchanged at least 48 hours before the first performance involved in the exchange. Tickets may only be exchanged for a CTM 2019-20 season performance of comparable or greater value, provided the additional value is paid, if applicable.
CANCELLATIONS: Cancellations are at the discretion of the Overture Center. Cancelled performances are eligible for a refund or tickets can be exchanged for another CTM 2019-20 season performance (based on availability). Service charges are non-refundable.
SPECIAL NEEDS: Wheelchair seating, large print programs and assisted listening devices are available. Please make your accommodation requests when ordering your tickets. There will be one ASL performance for each production: Click here to learn more about ASL performances.
AGE RESTRICTIONS: Our shows are recommended for children 3 years and up, and we do not allow any lap seats. All patrons need to purchase a seat. For the enjoyment of all, any disruptive patron may be asked to leave as a courtesy to our actors and other patrons.